AAA Logo
service truck Roadside Assistance | location Find a Store

AAA Washington: Coronavirus Closures

Media Advisory: AAA Washington closing stores and insurance offices

BELLEVUE, Wash. (March 16, 2020) —In keeping with health and government officials’ recommendations, AAA Washington is closing all stores and insurance offices in Washington and north Idaho. The closures, made to minimize the risk of exposure of COVID-19 to employees and the community, begin today.

While its stores and offices are closed, AAA employees continue to provide its members all the great services they’ve come to expect from AAA.

Members can call 800-AAA-HELP for emergency road service, request it online at or on the Auto Club App. Our Emergency Road Service Technicians are cleaning their trucks frequently and eliminating handshakes, and we are coordinating rides for members who are sick.

Members can go online to for travel, insurance, discounts and membership information; call their travel and insurance agent directly; and on-the-go members can download the Auto Club App for the iPhone or Android. (See for local phone numbers.)

“AAA Washington’s goal is to protect our members and our dedicated employees,” said Kirk Nelson, AAA Washington President and CEO. “When coronavirus began impacting our community, one of our top priorities was to protect the pay and benefits of our employees. We have been able to do this by providing work-from-home options for the majority of our employees and pay protection for our employees who are not able to perform their job remotely.”

About AAA Washington:

AAA Washington was established in 1904 by 10 prominent Seattleites determined to champion the betterment of motoring conditions and laws, the preservation of Washington state’s natural beauty and the promotion of Washington as an unrivaled tourist destination. Nearly 120 years later, the club continues to pursue these on behalf of its 1.2 million members. 

Members of AAA Washington receive exclusive benefits, including roadside assistance, discounts on hotels and rental cars, comprehensive insurance options, and personalized trip planning. AAA Washington was named a Best Place to Work by Puget Sound Business Journal and voted the best Travel/Tourism Company by 425 Business readers in 2023, and AAA was named one of the most trusted travel and automotive brands in the U.S. Additional information is available through the company’s Washington and northern Idaho stores and at 

About AAA Foundation for Traffic Safety:

Established in 1947 by AAA, the AAA Foundation for Traffic Safety is a nonprofit, publicly funded, 501(c)(3) charitable research and educational organization. The AAA Foundation’s mission is to prevent traffic deaths and injuries by conducting research into their causes and by educating the public about strategies to prevent crashes and reduce injuries when they do occur. This research is used to develop educational materials for drivers, pedestrians, bicyclists and other road users. Visit

Media Contact

Fearey o/b/o AAA Washington 

Twitter: @AAA_Washington
Facebook: AAA Washington
Instagram: aaawashington

Interested in planning your next road trip with AAA Washington? Call your travel agent directly or your nearest AAA store to get pro tips, TripTik maps, and more. Find more Pacific Northwest scenic drives and road trips.

Share this post

Related Stories

Discover More

AAA Travel Logo

Find more ways to get the most out of your travel experience