AAA Washington: Coronavirus Closures

Mar 16, 2020

Media Advisory: AAA Washington closing stores and insurance offices

BELLEVUE, Wash. (March 16, 2020) —In keeping with health and government officials’ recommendations, AAA Washington is closing all stores and insurance offices in Washington and north Idaho. The closures, made to minimize the risk of exposure of COVID-19 to employees and the community, begin today.

While its stores and offices are closed, AAA employees continue to provide its members all the great services they’ve come to expect from AAA.

Members can call 800-AAA-HELP for emergency road service, request it online at or on the Auto Club App. Our Emergency Road Service Technicians are cleaning their trucks frequently and eliminating handshakes, and we are coordinating rides for members who are sick.

Members can go online to for travel, insurance, discounts and membership information; call their travel and insurance agent directly; and on-the-go members can download the Auto Club App for the iPhone or Android. (See for local phone numbers.)

“AAA Washington’s goal is to protect our members and our dedicated employees,” said Kirk Nelson, AAA Washington President and CEO. “When coronavirus began impacting our community, one of our top priorities was to protect the pay and benefits of our employees. We have been able to do this by providing work-from-home options for the majority of our employees and pay protection for our employees who are not able to perform their job remotely.”

About AAA Washington:

AAA Washington has been serving members and the traveling public since 1904. The organization provides a variety of exclusive benefits, including roadside assistance, discounts, maps and personalized trip planning, to its million plus members. In addition, its full-service travel and insurance agencies provide products and services for members and the public. Additional information is available through the company’s offices in Washington and northern Idaho, at, or by calling 1-800-562-2582.

About AAA Foundation for Traffic Safety:

Established in 1947 by AAA, the AAA Foundation for Traffic Safety is a nonprofit, publicly funded, 501(c)(3) charitable research and educational organization. The AAA Foundation’s mission is to prevent traffic deaths and injuries by conducting research into their causes and by educating the public about strategies to prevent crashes and reduce injuries when they do occur. This research is used to develop educational materials for drivers, pedestrians, bicyclists and other road users. Visit

AAA Washington Media Contacts

Kelly Just | 425-647-1594
Jennifer Cook | 425-301-9075
Twitter: @AAA_Washington
Facebook: AAA Washington

Media Contact

Jennifer Cook
Senior Manager, Corporate Communications

Kelly Just
Manager, Public Relations

Bellevue Corporate Office
3605 132nd Ave. SE
Bellevue, WA 98006

AAA Newsroom
AAA Exchange

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