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AAA Offers Free Emergency Road Service to All Healthcare Workers and First Responders

BELLEVUE, Wash. (April 2, 2020) — AAA is now offering free emergency road service to the men and women on the frontlines of fighting the COVID-19 pandemic in Washington & north Idaho. The last thing our healthcare workers and first responders need is a breakdown preventing them from getting to work, or home after a shift. Healthcare workers and first responders, regardless if you are a AAA member or not, can call 800-AAA-HELP 24 hours a day, 7 days a week to receive AAA’s emergency road services.

“Our healthcare workers and first responders are risking everything for our community right now,” said Kirk Nelson, AAA Washington President & CEO, “The last thing they need is to have to deal with car troubles. AAA wants to do our part to make sure they are taken care of if a breakdown occurs.”

AAA is committed to engaging in practices that prevent the spread of coronavirus and support the health and wellness of our employees, service providers and members. For our emergency road service technicians, this includes remaining six feet away from the motorist receiving assistance, arranging alternative transportation for anyone needing their vehicle towed, having the motorist remain in the vehicle when service is being provided if it is safe to do so, and cleaning our trucks multiple times a day.

Partnering with Bellevue/Eastside-Area Non-Profit Organizations

Fewer AAA members are driving and that means AAA’s Emergency Road Service technicians have fewer rescues to make. In an effort to provide necessary services, AAA is reaching out to local non-profit organizations near its Fleet operations to offer our technicians to deliver essential supplies to homebound clients.

All AAA Services are Available at and Over the Phone

  • Our emergency road service providers remain ready and available to assist members, healthcare workers and first responders with a breakdown. You can request emergency road service 24 hours a day, 7 days a week by calling 1-800-AAA-HELP, requesting it online at or through the Auto Club App.
  • AAA Travel agents are working remotely to assist with travel services. You can call your agent directly or leave a voicemail at your local store, and we’ll call you right back.
  • AAA Insurance agents are available to assist you by phone Monday – Friday 8:00am – 6:00pm and can be reached at 1-877-222-4678.
  • Visit for membership, travel, insurance, discounts, gift memberships, auto repair, financial services and much more.
About AAA Washington:

AAA Washington was established in 1904 by 10 prominent Seattleites determined to champion the betterment of motoring conditions and laws, the preservation of Washington state’s natural beauty and the promotion of Washington as an unrivaled tourist destination. Nearly 120 years later, the club continues to pursue these on behalf of its 1.2 million members. 

Members of AAA Washington receive exclusive benefits, including roadside assistance, discounts on hotels and rental cars, comprehensive insurance options, and personalized trip planning. AAA Washington was named a Best Place to Work by Puget Sound Business Journal and voted the best Travel/Tourism Company by 425 Business readers in 2023, and AAA was named one of the most trusted travel and automotive brands in the U.S. Additional information is available through the company’s Washington and northern Idaho stores and at 

About AAA Foundation for Traffic Safety:

Established in 1947 by AAA, the AAA Foundation for Traffic Safety is a nonprofit, publicly funded, 501(c)(3) charitable research and educational organization. The AAA Foundation’s mission is to prevent traffic deaths and injuries by conducting research into their causes and by educating the public about strategies to prevent crashes and reduce injuries when they do occur. This research is used to develop educational materials for drivers, pedestrians, bicyclists and other road users. Visit

Media Contact

Fearey o/b/o AAA Washington 

Twitter: @AAA_Washington
Facebook: AAA Washington
Instagram: aaawashington

Interested in planning your next road trip with AAA Washington? Call your travel agent directly or your nearest AAA store to get pro tips, TripTik maps, and more. Find more Pacific Northwest scenic drives and road trips.

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