How a Direct Repair Program Saves You Time, Money & Stress

How a Direct Repair Program Saves You Time, Money & Stress

Check if your shop is part of a direct repair program.

How a Direct Repair Program Saves You Time, Money & Stress

If you’ve ever been involved in a car accident, you know that the aftermath can be filled with stress. After the shock of the crash wears off, reality sets in and questions such as “Who will fix my vehicle?” or “How will I get to work?” need to be answered.

To take care of these questions quickly and help their customers with post-accident vehicle repairs, some insurance carriers offer expedited auto repair options as a standard policy feature. These “direct repair programs,” such as MAPFRE Insurance’s CAR | EZ©, help you receive fast, convenient and hassle-free repair services. These programs simplify the repair process by identifying shops that adhere to the carrier’s high professional standards, have excellent reputations and provide stellar customer service.

Auto repair solutions such as CAR | EZ© are not mandated by insurance carriers. You always have the option of having your vehicle repaired at a service center of your choice. However, you can gain added benefits by working with the preselected repair shops: follow-up within 24-hours of contact, expedited repair scheduling and more. Additionally, there is the advantage of knowing the shop has been thoroughly vetted by the carrier on a number of metrics, including the quality of workmanship of the repairs and their turnaround time.

Direct repair can also save you money by reducing the length of time that your car is in the shop, so you spend less on a temporary rental vehicle. For example, on average, MAPFRE customers who utilize the CAR | EZ© service use a rental vehicle 3.5 days fewer than standard auto claims.

AAA Approved Auto Repair

Your car is important; don’t trust it to just any repair shop. Every AAA Approved Auto Repair facility has been thoroughly inspected and evaluated, to ensure that you – and your vehicle – have a great experience, every time. You can trust in the AAA name and feel confident when choosing a AAA Approved Auto Repair Facility to service your vehicle. Best of all, AAA members save 10% (up to $50) on repair service labor at AAA Approved Auto Repair facilities.

The AAA Approved Auto Repair Facility Locator is a powerful search tool that gives you easy access to information on over 7,000 AAA Approved Auto Repair Facilities across North America.

Whether you purchase your insurance from AAA Washington Insurance Agency or just need advice from someone you can trust, our insurance professionals are available to answer your questions.